we take great pride in our personalised products and the care with which we create them.

due to the customised nature of these items, we cannot accept returns or issue refunds for personalised products unless the item is defective or damaged upon receipt

please review your order carefully before submitting, as personalised items cannot be cancelled or modified once production begins ❤️

we have strict quality control measures in place to ensure your personalised item meets our high standards! if you receive a defective or damaged personalised item, please contact our customer service team within 7 days of receipt, and we will work to resolve the issue promptly 🌟

if you have any questions or concerns, please don't hesitate to contact us!